Return to snowjoe.com
Customer Support

We're here to help. We want you to have an exceptional experience with every Snow Joe® + Sun Joe® item we sell, from the moment you order it online, buy it in store, or assemble it at home. Have a question about a tool or task? Unsure about a selection or specifications? Our experts will be glad to assist! So, take a moment to register your product now, find an FAQ - or download the directions for a misplaced manual. It's all right here at your fingertips. Start by typing your Snow Joe® + Sun Joe® model number, product name, collection, brand, keyword, or just describe your issue in the box below.

We're here to help. We want you to have an exceptional experience with every Snow Joe® + Sun Joe® item we sell. Start by typing your product name, model number, keyword or just describe your issue in the box below.

Results for 24V-SS11-CVR-XR-WHT-RM

How to use shovel effectively during a windy day?
Is my 24V battery compatible with this unit?
Is the battery fully charged?
Is there a faster charger to charge my battery?
The battery is charged but the unit isn't turning on.
Why Isn't my unit turning on?
Will any battery fit onto my unit?
Will my old Plug-in charger (ICHRG24-AC) work with my new battery?

We're Here to Help