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We're here to help. We want you to have an exceptional experience with every Snow Joe® + Sun Joe® item we sell. Start by typing your product name, model number, keyword or just describe your issue in the box below.

Results for ION18SB-RED-RM

Can the EcoSharp 40 V 4.0 Ah battery pack (model iBAT40) and the EcoSharp PRO 40 V 5.0 Ah battery pack (model iBAT40XR) be used interchangeably with all iON tools?
How do I assemble my iON18SB Cordless Snow Blower?
How do you charge the battery?
How does a brushless motor compare to a traditional motor with brushes?
How long does the battery for my Snow Joe iON18SB Snow Blower take to charge?
How to achieve greater throw distance? / My iON is not throwing the snow very far.
I've pressed the switch button, then squeezed the handle, but my Snow Joe iON18SB does not power on. What should I do?
What is the best measurement of a lithium-ion battery pack’s performance? How does the Snow Joe + Sun Joe EcoSharp 40 V 4.0 Ah lithium-ion battery pack (model iBAT40) compare to other lithium-ion battery packs in the market?
Where can I find the 'safety key' on my iON18SB?
Will the Snow Blower Cover model SJCVR fit this item?

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