The battery is charged but the unit isn't turning on.

Joe's Assistant
10 months ago

Remove the battery from the unit and examine the prongs and connection on both the battery and the unit to make sure they aren't damaged. Damaged prongs can cause the unit not to start up due to a faulty connection.

Was this article helpful?

0
More questions? Submit a request

24V-JB-LTE Related Articles

Will this unit come with a battery and charger?

What is the ideal use for the 24V-JB-LTE?

Will my old Plug-in charger (ICHRG24-AC) work with my new battery?

Is there a faster charger to charge my battery?

Why Isn't my unit turning on?

Is the battery fully charged?

The battery is charged but the unit isn't turning on.

Will any battery fit onto my unit?

Is my 24V battery compatible with this unit?

We're Here to Help

Chat with us any time

Click here to send us a message.

Email us Anytime

Submit your help request here.

Connect with us on Social

Select a social media channel and message us.

Call us

Call us Mon-Fri 9AM-8PM EST and Sat-Sun 9AM-5PM EST toll free at
1-866-766-9563.