Snow Joe Support Knowledge Base Snow Joe Knowledge Base

Cleaning The Dust Tank:

1. Take the unit outside to clean it to avoid creating a mess indoors.
2. Remove the power head and empty the dust tank. Clean the tank with water and allow it to dry completely.
3. The tank must be drained and cleaned every time after vacuuming. Remove the drain outlet cap by turning it clockwise and use the drain outlet to drain the liquid waste in the tank

Cleaning the HEPA filter:

The HEPA filter included is made of high quality material designed to stop small dust particles. The filter should be used for dry pick-up only. If the dust filter is wet, it will clog quickly and be very difficult to clean. Handle the filter carefully when removing it for cleaning and replacing. Check the filters for tears or small holes, a small hole can let dust pass through and out of the cleaner. Do not use a filter with holes or tears, replace it immediately.

1. Switch off and unplug the unit.
2. Remove the power head from the collection tank.
3. With the removed power head in the upside down position, carefully remove the HEPA filter from the filter cage.
4. Clean the HEPA filter by gently tapping or brushing dirt off. Cleaning should not be done indoors in living areas.
5. If needed, use a mild soap and water solution to wash the HEPA filter and rinse with clean water. Allow the wet filter to air dry for 24 hours before installing onto the filter cage.

Cleaning the Foam Filter:

The foam filter must be cleaned every time after wet vacuuming.

1. Switch off and unplug the unit.
2. Remove the power head from the collection tank.
3. With the removed power head in the upside down position, carefully remove the foam filter from the filter cage.
4. Use a mild soap and water solution to wash the foam filter and rinse with clean water. Allow the wet filter to air dry for 24 hours before installing onto the filter cage.
5. To assemble the filter, fit the foam filter on the filter cage.