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My Cordless Grass Trimmer is not operating properly, what do I do?
Snow Joe Logo Joe's Assistant
12 months ago
Problems Possible Cause Possible Solution
The motor does not run or the tool runs slowly
  • Battery is not inserted well or is flat.
  • Spool housing cannot rotate freely.
  • Cutting line does not protrude.
  • Check to make sure the battery is charged and inserted well.
  • Remove the spool and clean the slots; carefully remove any grass and weeds or other debris.
  • Cut the spool line off so that it just reaches the line trimming blade.
Line fails to cut off
  • Line cutter in guard is covered, damaged, or missing.
  • Line extends past guard.
  • Rewind or trim line to line cutter


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