Home
Return to snowjoe.com

Snow Joe Support Knowledge Base Snow Joe Knowledge Base

My Steamer is not operating properly, what do I do?
Snow Joe Logo Joe's Assistant
12 months ago
Problem Possible Cause Possible Solution
Unit fails to heat up. Indicator lights do not flash or illuminate when set to “I” (on) position.
  • Unit is not plugged in.
  • Household circuit breaker / ground fault interrupter has tripped or blown a fuse.
  • Unit is damaged or in need of repair.
  • Loose electrical connection.
  • The tank is empty.
  • Unit is damaged or otherwise in need of repair.
  • Check power supply – cord, breakers, fuses. If damage is found, contact a qualified electrician to repair.
  • Reset circuit breaker / ground fault interrupter, or replace fuse. If you need assistance, contact a licensed electrician.
  • Fill the tank.
Accessories do not stay firmly connected.
  • Accessories are not properly installed.
  • Refer to the manual to properly install accessories
Floor surfaces appear to have streaks after cleaning.
  • Cotton cloth is dirty.
  • Hard water residue on the floor.
  • Wash the cotton cloth.
  • Switch to distilled or de-mineralized water.

 

Was this article helpful?
0
0
More questions?

STM30E Related Articles

We're Here to Help