Snow Joe Support Knowledge Base Snow Joe Knowledge Base
My unit will not start.
Joe's Assistant26 months ago
| Cause | Solution |
|---|---|
| Not connected to a power supply. | Plug the unit into a power source. |
| Power cord or plug is damaged or defective. | Have the unit checked by an electrician |
| Other electrical problems with the unit. | Have the unit checked by an electrician |
if you need additional assistance, please contact Snow Joe Customer Service at 1-866-SNOW-JOE (1-866-766-9563) (Mon-Fri, 9AM-7PM; Sat and Sun 9AM-4PM EST).
Was this article helpful?
0 out of 4 found this helpful
Have more questions? Submit a request
0 out of 4 found this helpful
Have more questions? Submit a request
We're Here to Help
Chat With Us
Select one of our chats and message us.
Email Us
Submit your help request here.
Connect with us on Social
Select a social media channel and message us.
Facebook
Instagram
Youtube
TikTok
Call Us
Toll free at 1-866-766-9563.
Hours of Operation
Monday through Friday from 9:00 AM - 7:00 PM EST
Saturday and Sunday from 9:00 AM - 4:00 PM EST
Our holiday hours are as follows:
Christmas Eve: 9:00 AM - 2:00 PM EST
Christmas Day: CLOSED
New Year's Eve: 9:00 AM - 2:00 PM EST
New Years Day: CLOSED